Get answers to your questions about the English Turn Property Owners Association here.
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The phone number is (504) 391-8000.

The POA office is located across from the East Gate at 13 Clubhouse Drive, New Orleans LA 70131.

No, the guards cannot accept packages or personal belongings. These may be brought to the POA office during regular business hours.

The Clubhouse’s phone number is (504) 392-2200.

For to-go orders call (504) 392-2208.

Please note the Clubhouse is closed on Mondays.

If it is an emergency, please dial 911. For non-emergency suspicious behavior, please contact your respective guard and they will report it to the Community Security & Compliance Manager.

For Animal Control (domestic strays, wild boar, opossums, armadillos, snakes or alligators) call Trapper Eric at (985) 705-1244. There is an additional charge to catch snakes.

POA dues are currently $1,650 semi-annually ($3,300 annually) due on January 1st and July 1st. They are the same whether you have a house or an empty lot.

No.  The Property Owners' Association and the Country Club are separate entities.  You may stop by the Country Club during business hours to request a tour and package pricing.  Below is their current list of membership packages.

Your POA assessment fees, or dues, cover (including but not limited to): 24/7 manned security at both the East & West gates; maintenance of all streets, streetlights, gates, lagoons and common areas; wildlife control; infrastructure maintenance; common area property taxes; all commercial liability policies; POA personnel payroll (enforcement of Covenants, Conditions & Restrictions); and social events hosted by the POA. Dues also cover consultant fees for the Architectural Standards Committee, which regulates the exterior aesthetics of the houses in the community

Your invoice will be emailed to you through the ManageCasa portal, as well as mailed via USPS. There is a 3%+ fee for credit cards and $4.00 for ACH debits.  However, dropping off a check is FREE.  You are welcome to mail a check to 13 Clubhouse Drive, New Orleans LA 70131, or drop off it off at the POA office.  There is a locked mailbox on the font porch for after hours drops.

Log into your ManageCasa portal and check you balance anytime 24/7.

ETPOA semi-annual assessment fees (dues), are due January 1st and July 1st, with a ten day grace period. After the grace period, a $100 late charge will be added to your account. Should you skip payment on two billing cycles, your account will be turned over to a collection attorney. You will be responsible for all legal fees incurred and lose use of conveniences such as your toll-tag access, and may be asked to enter through the contractor gate.

Your first stop after the closing should be to the POA office. While you are there, you will be given a couple of forms to complete. You will also receive a copy of the resident directory and lots of other helpful move-in information. You can also purchase your gate access tags while you are there.  Access tags are $25 each.

Updated directories are available for pick-up in the POA office.   You may also call or email to request a current directory and it can be emailed as a PDF.  They are revised every three to four months.

There are several committees available if you would like to contribute to the direction and goals of the English Turn Property Owner's Association. You can see these on the Board and Committees page.

Yes, we do! The POA hosts various events such as crawfish boils, an annual Halloween Party, Christmas caroling, and much more for the entire community to join. You will be notified of such events via messages in ManageCasa.

Yes, there is a community meeting with the Board of Directors and POA staff every 3rd Tuesday of the month. These meetings take place in person at the POA office and are broadcast simultaneously via Zoom. The link is sent out in a ManageCasa message the day of the meeting.

Elections are held at the Annual Meeting within the first quarter of the year.  The Annual Meeting date and election information will be announced via ManageCasa messages.

A contact list for the current Board of Directors is available upon request by calling the POA office at (504) 391-8000.  You may also email them collectively at boardmembers@englishturnpoa.com.

You may either contract your own lawn service to keep up the mowing/upkeep of the lot; or, you can have the POA provide this service at their cost and bill you quarterly.  Call the POA office for a quote.

There is no minimum requirement of square footage of a home. The house plans must meet other architectural guidelines and be approved by the English Turn Architectural Committee prior to construction.

Your realtor should contact the POA office so that we may notify the guard of the date and time of your open house. Directional and Open House signs are allowed for the duration of the open house only.

Yes, all generators must be approved by the ASC prior to installation. Please refer to the generator guidelines.

Any dead or diseased trees must be removed. However, permission from the ASC must be obtained prior to removal. If the tree is part of your original reforestation plan, you may have to replace it with another reforestation-quality tree. Please contact the POA Office to determine if the tree is a reforestation tree.

In most cases, a broken mailbox can be welded. Mailboxes are cast aluminum and require an aluminum weld. For welding repairs, call the POA Office for welder suggestions. A new mailbox can be purchased on Amazon using the key words “Barcelona mailbox with post.” All mailboxes must be painted black.

Brass numbers can be purchased in the POA Office for $8 each.

No, signs are not allowed in yards or in windows. Realtors may have directional and For Sale signs in the yard for the duration of and Open House ONLY.  Any signs displayed in the yard or in common areas will be removed.

The guards on post at English Turn are employees of SEI. They are not allowed to leave the guardhouse and are strictly for gate access.  They are not English Turn's private police force.  Any emergency situations should be reported to 911.

Trash day and recycling are both picked-up on WEDNESDAY.  Please do not pull your cans to the curb until after 4:00 p.m. on Tuesdays. Our trash/recycling collector is Richard’s Disposal (504) 241-2142. Please call them for broken cans or skipped collection.

Any large debris besides “kitchen & bathroom” garbage (i.e. drywall or construction material), will need to be hauled away by a private contractor. In some instances, Richard’s Disposal can pick up “bulk waste” like moving boxes, appliances, and branches. You must call them in advance (504) 241-2142. They will ask for your address and what type of "bulk waste" that you need picked up.

Most questions can be answered by referring to the ASC guidelines. Please contact the POA office with specific questions.

Builders must be approved by the English Turn Architectural Committee. A current list of approved builders is linked below. If you have a builder that is not on the list, they can submit for approval by the English Turn Architectural Committee.

Yes. ANY changes to the exterior of the property need prior approval from the Architectural Standards Committee (ASC). Please see the ASC Guidelines (linked below) or call the POA Office for details.

The POA handles curb and street repairs. The POA is not responsible for the driveway slope or apron. You may put in a maintenance ticket through ManageCasa to get on the curb repair list.

Moving vans and large trucks (i.e. furniture and appliance delivery trucks) must use the Contractor’s Entrance located on Highway 406. The Contractor’s Gate is an automated gate that is manned by Security at the West Gate. If your delivery is not on your guest list, the West Gate will call you to confirm entry.

Contractors’ hours are Monday – Friday 7:00 a.m. – 6:00 p.m. and on Saturday 8:00 a.m. – 4:00 p.m. Any contractors still performing work after these hours will be asked to leave the community. There is no work on Sunday or holidays (New Years Day, Mardi Gras Day, July 4th, Labor Day, Thanksgiving Day & Christmas Day. No lot filling, clearing, pile driving or guniting will be allowed on Saturdays. Pouring of concrete is the exception.

The Amigos (self-titled) are our seasonal workers who are generally here during the summer and fall seasons. They are H2B visa workers, and their arrival is not guaranteed.

Yes, but they cannot be visible from the street. The satellite dish must be installed on the back of the house. If a pedestal is required, it must be landscape screened from view.

Yes, but they must not be visible from the street.  Solar panels will need prior approval from the Architectural Standards Committee (ASC).

There is NO OVERNIGHT PARKING on the streets. Should you have temporary guests that would require extra parking, there are overflow lots throughout the community. You may also call the POA Office to request a Dash Pass.

Gate access tags or "toll tags" may be purchased for $25 each and are programmed at the POA Office. Your tags allow you to enter using the automatic card reader at the far right-hand lane of the guardhouses.

You may enter your guest on the online gate access program called GateSure (CapSure). Permanent Visitors List.

Click here to log in to the GateSure web site. Call the POA Office for log-in credentials.

Create a list of expected guests and give it to the guards manning your gate

1. Have your guest tap the "DIRECTORY" button and then "SEARCH."
2. Begin typing your name (first or last).  Once your name appears on the screen, they tap on it. 
3. Your cell phone will ring.  Answer the call, pull up your cell’s keypad, and press 9.
4. The gates will open.

If your phone number(s) have not been programmed into your respective call box, please call the POA Office (504) 391-8000

The POA keeps a lost and found box in the office. If you find something, please drop it off to the office.